AI-Powered Managed Services
AI Managed Solutions: Secure, Cost-Effective, and Future-Ready Maintenance.
Free AI consultationMicrosoft Copilot and Azure OpenAI
Azure OpenAI for Business Innovation
Why Work with Managed Solution?
Expert AI Consulting
Cost Optimization
Claims 10-20% cost savings on Azure AI services, noted as a Microsoft Tier 1 CSP
Seamless Integration
Azure OpenAI Use Cases
Healthcare & Finance: Advanced data analysis and patient record summarization.
Retail & Manufacturing: Personalized customer experiences and predictive maintenance.
What is RPA in IT Help Desk?
Supercharge Your Business with RPA
Enhanced User Experience
Increased Ticket Resolution
Reduced Resolution Times
Phone
Message/Chatbot
Powerful Use Cases
- Order Tracking.
- Ticket Creation and Routing.
- Password Reset.
- User Provisioning/Deprovisioning.
- Software Installation.
- System Diagnostics.
- Backup and Recovery.
- Compliance Reporting.
- Performance Monitoring.
- Knowledge Base Queries.
Artificial Intelligence and Robotic Process Automation (RPA) could contribute up to $15 trillion to global GDP by 2030.
Explore the Future of Work with Microsoft Copilot
Transforming How Teams Work
Copilot helps departments from HR to Customer Service work smarter.
Use cases for Microsoft Copilot
"Draft a job description for a Senior DevOps Engineer."
"Create a step-by-step guide for setting up a new VPN connection."
"Analyze the Q3 sales data and summarize key trends."
"Generate 5 taglines for our new cybersecurity service."
"Draft a follow-up email to a potential client after a demo."
"Summarize the customer's issue from the last three emails."
Copilot Integration
Seamlessly integrated into Microsoft 365 apps.
What are your Copilot Studio use cases for IT?
- Update a user's details...
- Set up mail forwarding...
- Add a user to a group...
- Remove a user from a group...
- Enable or disable a user account...
- List all groups a user is a member of...
- Set a user's manager...
- Set out-of-office replies...
- List all users with a specific license...
- Find a user's direct reports...
- List inactive users...
- Check a user's last login time...
- Map a network drive for a user...
- Install a printer shared...
- Run a script on a computer...
- Check for pending reboots...
- Restart a service on a computer...
- Get the uptime of a computer...
- List all installed applications...
- Check disk space...
- Update a user's details in Office 365 / Active Directory
- Add/remove a user from a security group
- Enable/disable a user's account
- Find all groups a user belongs to
- Set a user's manager
- List all users with a specific Microsoft 365 license
- Find a user's direct reports
- List all inactive users in Active Directory
- Check a user's last logon time
- List all disabled user accounts
- Find users with passwords set to never expire
- List all users in a specific department
- Log out a user from a Citrix session
- Enable or disable a user's remote access
- Check the status of a VPN connection
- Restart a virtual machine in Azure
- List all active remote desktop sessions on a server
- Get the external IP address of a computer
- Check if a specific port is open on a firewall
- Ping a remote host to check for connectivity
Our Microsoft Copilot Solutions
a three-week program
AI and Automation FAQs
Additional Resources
"I would highly recommend EternalMinds for your IT needs. They resolve things quickly and efficiently."
"My IT issue was holding up a Sales Contract from being sent out. The EternalMinds team took care of it in less than 5 minutes!"
"They are always great at helping me out. The fast response … highly recommend this company!"
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